If the item you purchased is not as advertised, you may return it for a refund. All returns will be carefully inspected and no refunds will be given for items that have been damaged or altered in any way. If there is a problem with the item that you purchased, please send an email to Victoria at   This e-mail address is being protected from spambots. You need JavaScript enabled to view it so she is aware of your dissatisfaction. KVS Pasal must be notified within 7 days of you receiving the item. The date of receipt will be the delivery confirmation date provided by USPS.   Please do not ship the item back until given instructions to do so. You must pay for postage and insurance for items you return.

When KVS Pasal receives the returned item, an email will be sent to you with an update of the condition of the item as well as any other vital information. If a return is approved, Everest Originals will complete the return process within 14 days of the receipt. Refunds will be given in the same way payment was made.